Constraints such as a narrow venue entrance and the need to provide attendees with badges was expected to make check-in slow and create long lines. Moreover, security was an important component of the event. The organizers of the International Corporate Awards were keen to find a fast, efficient, and secure check-in solution.
Taking into account the challenges of the venue, the client opted to use facial recognition technology. The organizer used the Zenus face recognition service integrated with the Regie registration platform. Attendees registered before the event by uploading a headshot or taking a selfie with their device.
85 faces enrolled
34% opt-in rate
9 secs check-in time
The Zenus face recognition check-in resulted in a fast-moving queue that was five times quicker than the barcode scanning line. The narrow venue entrance had no noticeable impact on the check-in experience. Attendees were impressed by the robustness of the system, recognizing them even when they were making funny faces and trying to confuse it.
"It’s been an amazing privilege to gather so many in-house event planners under one roof. They’ve clearly enjoyed engaging with each other and relaxing at an event they haven’t had to organize themselves! The atmosphere has been phenomenal."
ICE Awards organizer